Travel Agents

Customers
To access your booking results and documentation, please use the username registered to your account and the required password to login to your Travel Agent Console.
To access your bookings, saved or submitted, please use the email registered to your booking and the Travel Plan ID (or Invoice Number) to login to My Plans.
FAQs
All Topics MonasteryStays.comKey PointsAbout MonasteriesAvailabilityRoomsFacilitiesPricesDepositsMaking a bookingPayments and SecurityTechnical ProblemsCommunicationCancellationBooking ChangesI Have a BookingHelpful ResourcesGroupsTravel Agents
 
MonasteryStays.comWho & what is Monastery StaysThe Benefits of Monastery StaysIs Monastery Stays a travel agent?Why have you selected these places?Did you visit all the places on your website?Do you earn commissions from the monasteries?
Key PointsKey Points about using Monastery StaysCustomer Terms and ConditionsTravel Agent Terms and ConditionsTour Terms and Conditions
About MonasteriesWhat is a monastery?What is the accommodation like?Are they open to all?Why the curfew?Minimum number of nightsCan we arrive late?Can we leave early?Can we take the children?Can I book for next year?Are longer stays possible?Do we need to partake in religious activities?
AvailabilityCan you tell me availability?
RoomsBedding & RoomsHow many people per room?Who can share rooms? Groups or Families - what rooms?
FacilitiesWhere is the accommodation?What about air-conditioning?BreakfastFacilities - what is available?
PricesPricesPrice ChangesAre discounts available?City Visitor Charge
DepositsDeposits required?
Making a bookingWhat to consider when making a booking?What is a Travel Plan?What is the Travel Plan Pay Now Authorisation?Booking Fees - part of the Room Price, not extraHow do I Submit my Travel Plan for Booking?What do Monastery Stays do with my Travel Plan?
Payments and SecurityIs your website secure?How secure are my credit card details?What credit cards do you accept?Pay Now AuthorisationWhat does the Pay Now button do?Exchange RatesPrivacy Policy
Technical ProblemsUnable use Search or Login to My PlansViewing this website
CommunicationI have not heard from youCan I call you?Email Confidentiality & Security
CancellationCancellation & refund policy
Booking ChangesReduction of Rooms or NightsAdditional Rooms or Nights
I Have a BookingBooking result?How do I find my booking?What is my Booking Information Package?
Helpful ResourcesLanguage and communicationInformation on Vatican Tours & Papal AudiencesShrines in Italy
GroupsGroup bookings - key facts and discounts
Travel AgentsTravel Agents - Learn More & RegisterI'm a Travel Agent - can I book for my clients?I'm a customer - can I use a Travel Agent to book?I'm a customer - how do I find a travel agent?
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